RIGHTS
1. Benefiting from the service in general, activities to promote a healthy life within the framework of the principles of justice and equity and benefiting from preventive health services,
2. Reaching service in equality Receiving service without taking into account race, language, religion and sect, gender, political thought, philosophical belief, economic and social situations,
3. Information Learning what all kinds of services and opportunities are,
4. Choosing and changing the organization Choosing and changing the health institution and benefiting from the health services provided in the health institution of the choice,
5. To recognize, select and change the personnel To learn, select and change the identities, duties and titles of the physicians and other personnel who will provide and provide health services,
6. Requesting Information Requesting all kinds of information about health status verbally or in writing,
7. Privacy To receive all kinds of health services in an environment suitable for privacy,
8. Consent and Permission Obtaining consent in medical interventions and benefiting from the service within the framework of consent,
9. Refusal and stop Refusing treatment and requesting cessation,
10. Security Getting health care in a safe environment,
11. To fulfill the religious obligations, to fulfill the religious obligations within the scope of the possibilities of the organization and within the framework of the measures taken by the administration,
12. Respect, respect, care and care, receiving friendly, kind, compassionate health care,
13. Comfort Receiving health services in an environment where all kinds of hygienic conditions are provided, all noisy and disturbing factors are eliminated,
14. Visit Accepting visitors in accordance with the procedures and principles determined by the institutions and organizations,
15. Having a companion, within the scope of the possibilities of the legislation, health institutions and organizations and if the physician deems it appropriate, does not want to have a companion,
16. In case of violation of the rights of the right of application, complaint and lawsuit, to exercise the right to apply, complain and sue all kinds within the framework of the legislation,
17. Continuous service As long as necessary. benefiting from health services,
18. Expressing Your Thoughts Expressing your thoughts about the services provided,
RESPONSIBILITIES
A) Acting in accordance with the rules and practices of the health institution and organization he applies to and acting with the awareness that he is a part of the diagnosis and treatment team with a participatory approach,
B) To give their complaints, previous diseases, treatments and medical interventions, if any, the drugs he currently uses and information about his health as complete and accurately as possible,
C) He should come to the control within the periods determined by the physician and give feedback about the course of his treatment,
Ç) Warns the date and time of the appointment and notifying the changes to the relevant place,
D) To respect the rights of patients and other patients and personnel who are given priority according to the relevant legislation,
E) Not engaging in verbal and physical assault behaviors against personnel,
F) Contact the patient communication unit when he thinks his rights have been violated or has problems
07 Haziran 2024