PATIENT RIGHTS
Anyone who applies to a Health Institution to receive health care;
1. Benefiting from the service in general Activities aimed at promoting a healthy life within the framework of the principles of justice and equity and benefiting from preventive health services,
2. Access to service in equality. Receiving service regardless of race, language, religion and sect, gender, political thought, philosophical belief, economic and social status,
3. Information Learning about all kinds of services and opportunities,
4. Choosing and changing the institution Choosing and changing the health institution and benefiting from the health services provided in the health institution chosen,
5. Recognizing, selecting and changing the personnel Learning, selecting and changing the identities, duties and titles of the doctors and other personnel who will provide and provide health services,
6. Requesting Information Requesting all kinds of information about health status verbally or in writing,
7. Privacy Receiving all kinds of health services in an environment suitable for confidentiality,
8. Consent and Permission Obtaining consent in medical interventions and benefiting from the service within the framework of consent,
9. Refusing and stopping the treatment and asking for it to be stopped,
10. Security Receiving health care in a safe environment,
11. Fulfilling his religious duties To the extent of the possibilities of the organization and within the framework of the measures taken by the administration,
12. Being respected Receiving friendly, courteous and compassionate health services by showing respect, care and attention,
13. Comfort Receiving health services in an environment where all kinds of hygienic conditions are provided and all noisy and disturbing factors are eliminated,
14. Receiving visitors in accordance with the procedures and principles determined by the visiting institutions and organizations,
15. Having a companion Demanding to have a companion within the limits of the legislation, health institutions and organizations and if the physician deems it appropriate,
16. Right to application, complaint and litigation In case of violation of their rights, to use all kinds of application, complaint and litigation rights within the framework of the legislation,
17. Ongoing service As long as necessary. benefit from health services,
18. Expressing Their Opinions Expressing their thoughts on the services provided,
HAS THE RIGHT.
PATIENT RESPONSIBILITIES
a) To act in accordance with the rules and practices of the health institution and organization to which he applies, and to act with the awareness of being a part of the diagnosis and treatment team with a participatory approach,
b) To give information about his complaints, previous illnesses, treatments and medical interventions, current medications, if any, and his health, as completely and accurately as possible,
c) He should come to the control at the times determined by the physician and give feedback on the course of his treatment,
ç) Comply with the date and time of the appointment and notify the relevant place of changes,
d) Respecting the rights of patients, other patients and personnel who are given priority according to the relevant legislation,
e) Not behaving verbally and physically attacking the personnel,
f) Applying to the patient communication unit when they think their rights have been violated or have problems.